Testimonials

"Really, I'm one happy cat mom! My 16 year-old Bengal, Lucy, is one fiesty feline with high blood pressure. I'm grateful for the patience and care Dr. Ross (and everyone within earshot) has for her. I appreciate the fact that she and I can arrive early for our appointment and usually get a room for her to acclimate and calm down in prior to getting her blood pressure checked. We have been able to get a reading at the same time as our wellness check-up! This is soooo much better than dropping her off in the morning and leaving her all day to calm down before picking her up at night. Especially because I don't have a car. Thank you for going the extra mile. I could keep gushing about Mid North forever. I love all of you peeps!"
— Lisa

"I had to put my cat down in March and I was impressed how the staff handled the situation. I know they deal with this issue all the time but then made me feel comfortable and that they really cared about my cat and me. They gave me time to sit with her and say goodbye even though it was past 7:00. I received a condolence card from the staff and a note saying they planted a tree in my cat's honor. Over and beyond what I expected. Midnorth has been taking care of my pets for over 5 years and I would not take my pets anywhere else."
— Amy

"Always amazing! I wouldn't trust my pets with anyone else in Chicago!"


— Mandy

"Dr. Schnoor and Dr. Ross have been compassionate caregivers for my pets for 25 years. They and the staff at Mid-North are great."
— Jeff

"You have been incredible with all of our dogs. Wrigley is at an old age and you have been compassionate, transparent and helpful in making her comfortable."
— Hugh

"All of your staff is extremely friendly and professional, and highly qualified. We always feel very well taken care of when visiting Mid North."
— Jen and Mike

"Fabulous - excellent care and personal treatment from start to finish! Gypsy rose loved the visit and especially the free healthy treats she got when she got home, thank you!"
— Heather

"Everyone was very kind and helpful - with both care and support. You all made a difficult experience much easier to bear. Thank you so very much from both me and Max!"
— Linda

"We've had great experiences at Mid North Animal Hospital. Everyone is friendly and professional. Our dog absolutely loves it there and insists on popping by if our walks go near the vicinity!"
— Clodagh

"Miriam is great - as is Sean and Dr Schnoor. We really feel that the whole team cared about Maurice and his dental."
— Suzanne

"Best vet and vet staff ever. Our dogs love you guys!"


— Samantha

"We had a wonderful experience. Dr Ross spends time answering questions and explaining things that need to be done. He never makes us feel rushed and genuinely cares about our pet."
— Ryan

"We love Mid North! Dr. Ross has always provided our pets with the best care, and we have been nothing but happy in the eight years we have been patients!"
— Sara

"I love the friendliness of all of the staff - front desk (i'm really into a nice front desk) --- and the doctors and the doctor assistants...I am fine to pay more at a private location like yours to have better treatment vs petco type etc. I like knowing that you sincerely care about my pet/family member."
— Kelly

"Dr. Ross turned my kitty's life around by diagnosing her thyroid problem and finding an easy way for me to administer her meds. Then we had some problems with the med pens and Dr. Ross and his office manager, Sean, took back the defective pens and got me new ones. From the ladies at reception to the technicians, to Sean and Dr. Ross - all have been sympathetic and have helped Enid and I toward a positive outcome. I am very happy that my neighbors recommended that I bring Enid to Mid-North after some bad experiences with other Vet practices. Thank you, everyone!"
— Ann

"I've ALWAYS found the attention and care given to our pets (and ourselves) to be the best. My entire family - from 2 legs to 4 legs - have been treated wonderfully by the receptionist, the office manager, the technicians and the doctors."
— Elsa

"We are very pleased with the care and experience of the staff at Mid North."
— Ann Marie

"We are contemplating a move to Oak Park and will likely STILL come here for Sophie's veterinary care because we love and trust Dr. Ross and the staff - we've never had a negative experience and everyone has always been very accommodating and helpful."
— Aubrey

"I honestly can't think of anything bad regarding our last visit, I was so impressed with our first visit with Penny! I especially love the check in emails and updates I've been receiving. Thank you Mid North for taking such great care of Penny!"
— Hannika

"From the first time I called it was a great experience. Your front desk was so sweet and helpful! Staff was amazing! I would highly recommend you to anyone! Kudos!"
— Jeff

"We are so very happy with Mid North. They take the time to explain things and show such love towards our dog and us. Thank you!"
— Paige

"You guys are first class. I have never had a vet that was so professional and truly makes you feel like part of the family. Every single staff member goes above and beyond to answer questions and take care of thumper when he is there. To see your dog get excited to go to the vet is unheard of. You also do an amazing job in communication. I've never waited more than 20 minutes for a response to an email. I couldn't be happier and appreciate all that you do. The little touches too, like the holiday card just push you over the top when it comes to customer service. We love Midnorth so much! Thank you for everything!"
— Amy

"Dr. Ross has been great. I brought Stanley in to have an infected wound check out on Friday.. He is already feeling better with medicine, and Dr. Ross checked in via email first thing on Monday morning."
— Nick

"Everyone is very friendly when we arrive with our dogs. We have had a few emergencies with our dogs and I always feel very confident that my dogs' health is the highest priority. The follow up from the office when my dog was in the emergency room overnight was extremely appreciated. I felt that the practice cared just as much for my pets as I did. This type of attentiveness is exactly why I would never go to another practice."

"Everything is great. The staff (both drs & reception) are amazing which is why we keep coming back. Miriam is extremely knowledgable and helpful for whatever we need. Our pups love going to the vet!"

"Everyone is always so great towards me and Bella. I'm so happy I have such a great vet office, keep up the good work :)"

"The staff is always so friendly and you can tell that they love their jobs. Every pet is greeted with enthusiasm and compassion."

""Value" is a tough thing - veterinary care is expensive. The line-item receipt really helps me understand all of the components of a visit and a checkup. There's never getting around the 'gulp factor' when it's time to pay...but I feel that my pets are getting excellent, and not excessive, care."

"Your "front of the house" people are great. Miriam and the rest are efficient and courteous, and clearly know and love our dogs. Can't buy that."

"Dr. Schnoor has treated our dogs since weaning, 9 years ago. She is professional, knowledgeable and compassionate. She helped save my female dog's life a few years ago, for which I will always be grateful. Dr. Ross has been a great addition. He is also conscientious and well informed. Human hospitals could learn a lesson."

"Dr. Ross is very thorough and professional. He takes time with clients to review pet status and healthcare planning. The support staff is great with the animals."

"I really appreciated the follow up email I received from the doctor asking if I had any additional questions"

"Something I really appreciated about this office is that the woman who made my reservation for Dylan actually remembered him (and loved him) from his stay while with Feline Friends. It's nice to know that the staff are not just veterinary professionals, but also animal lovers."