State of the Art, Client Service
"Everyone is very friendly when we arrive with our dogs. We have had a few emergencies with our dogs and I always feel very confident that my dogs' health is the highest priority. The follow up from the office when my dog was in the emergency room overnight was extremely appreciated. I felt that the practice cared just as much for my pets as I did. This type of attentiveness is exactly why I would never go to another practice."
"Everything is great. The staff (both drs & reception) are amazing which is why we keep coming back. Miriam is extremely knowledgable and helpful for whatever we need. Our pups love going to the vet!"
"Everyone is always so great towards me and Bella. I'm so happy I have such a great vet office, keep up the good work :)"
"The staff is always so friendly and you can tell that they love their jobs. Every pet is greeted with enthusiasm and compassion."
""Value" is a tough thing - veterinary care is expensive. The line-item receipt really helps me understand all of the components of a visit and a checkup. There's never getting around the 'gulp factor' when it's time to pay...but I feel that my pets are getting excellent, and not excessive, care."
"Your "front of the house" people are great. Miriam and the rest are efficient and courteous, and clearly know and love our dogs. Can't buy that."
"Dr. Schnoor has treated our dogs since weaning, 9 years ago. She is professional, knowledgeable and compassionate. She helped save my female dog's life a few years ago, for which I will always be grateful. Dr. Ross has been a great addition. He is also conscientious and well informed. Human hospitals could learn a lesson."
"Dr. Ross is very thorough and professional. He takes time with clients to review pet status and healthcare planning. The support staff is great with the animals."
"I really appreciated the follow up email I received from the doctor asking if I had any additional questions"
"Something I really appreciated about this office is that the woman who made my reservation for Dylan actually remembered him (and loved him) from his stay while with Feline Friends. It's nice to know that the staff are not just veterinary professionals, but also animal lovers."
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